Otoblue

How It Works

An AI assistant available 24/7

Your pool business never sleeps. Discover how Otoblue handles your calls, books appointments, and answers your customers autonomously — while you're on the job.

A pool pro's daily life without AI

Without Otoblue

  • Missed calls when you're on-site with a client

  • Manual scheduling: reminders, double bookings, zones

  • Frustrated customers reaching voicemail

  • Last-minute cancellations with no rescheduling

  • 3h/week lost on admin tasks

With Otoblue

  • Voicebot + chatbot answer for you, 24/7

  • SmartRouting®: right tech, right zone, right slot in < 100ms

  • Confirmed appointment with immediate SMS — zero missed calls

  • Automatic D-2 / D-1 reminders to reduce no-shows

  • Automatic FAQ: rates, availability, service types

Measured impact

What it changes, in numbers

Before/after comparison for a typical independent pool technician

Missed calls

Without Otoblue
62%
With Otoblue
~0%

Voicebot answers on your behalf

Customer response time

Without Otoblue
> 4h
With Otoblue
< 2s

Instant response 24/7

No-shows & cancellations

Without Otoblue
30%
With Otoblue
< 10%

Automatic D-2 / D-1 reminders

Admin time / week

Without Otoblue
3h+
With Otoblue
< 30min

Scheduling, reminders and FAQ automated

Assistant availability

Without Otoblue
Business hours
With Otoblue
24/7

Always available, even during service calls

−62%

missed calls

−70%

admin time

+30%

appointment confirmation rate

Mise en place

Get started in 4 steps

Setup in 24/48h, results from the very first call

1

Subscribe

Choose your plan (Starter Chatbot, Starter Combo or Starter 360), create your account in 2 minutes, and enter your service zones and technicians.

2

We configure together

Our team sets up your voicebot and chatbot with your pool-specific knowledge base: rates, services, zones, FAQ. Ready in 24/48h.

3

Your clients interact

They call your usual number or write on your site. The AI responds, identifies the zone, assigns the right technician, and confirms the appointment by SMS — in real time.

4

You manage from your dashboard

View your jobs, receive notifications, analyze stats by technician and zone, and adjust your schedule from your PRO dashboard.

Two complementary interfaces

Pool Pro Dashboard

Your control center

  • Multi-tech scheduling view

    All jobs by zone and priority

  • Real-time notifications

    New bookings, modifications, cancellations via SMS/email

  • Stats by zone & technician

    Conversion rates, workload, response times

  • SmartRouting® configuration

    Manage your zones, priorities, and available slots

Client Interface

Voicebot & Chatbot

  • Phone voicebot

    Gemini 2.5 natural voice — understands pool terminology

  • Website chatbot

    Embeddable widget, available 24/7

  • Integrated SmartRouting®

    Postcode → zone → technician → slot in < 100ms

  • SMS confirmation

    Immediate confirmation with automatic reminders

Otoblue ecosystem
Otoblue ecosystem

SmartRouting®

The right technician, in the right zone, in under 100ms.

No more "I'll check and call you back". The algorithm finds the available slot while the client is still speaking.

Postcode

13009

Marseille 9th

Zone identified

South Zone

O(1) index · ~2ms

Technician assigned

Jean · P1

Priority 1 · Monday

Free slot

Thu 9am

14-day window · ~100ms

Appt + SMS

✓ Confirmed

Sent immediately

↺ Click to replay

Time to find a slot

Human dispatcher~5 min
Otoblue Smart Routing< 100ms

What makes the algorithm fast

  • No full VRP — local insertion O(n)
  • Index on postcode → O(1) lookup
  • Priority cascade — P1 → P2 → P3
  • 14-day rolling window
  • Clear separation: AI understands, code calculates

Stack technique

Built-in technologies

A cutting-edge AI stack for reliable service on every call

Gemini 2.5 Voice AI

Google Gemini 2.5 Flash Native Audio — the most natural voice on the market, understands pool technical vocabulary.

SmartRouting® < 100ms

Proprietary algorithm: postcode → O(1) zone → priority technician → free slot within 14 days.

Automatic notifications

SMS via Telnyx, emails via Resend. Immediate confirmation + D-2/D-1 reminders + rescheduling link.

AI post-call analysis

Automatic summary of each call, key info extraction, alert if urgent intervention detected.

Analytics & Reporting

Dashboards by zone, technician, and service type. CSV export available.

API & Webhooks

Integration with your existing tools (CRM, Google Calendar, Outlook) via secure REST API.

Cas concrets

Real-world scenarios

What pool pros using Otoblue experience every day

🌙

Scenario 1: Call at 8 PM from the job site

8:15 PM — You finish a job. Your phone rings: a client wants a pool startup. The voicebot answers, identifies the zone, finds a technician available Thursday at 9 AM, confirms the booking and sends an SMS. You never knew they called.

Result: Appointment booked in 90 seconds, SMS sent, zero interruption for you
💻

Scenario 2: Website inquiry at 10 PM

10 PM — A prospect visits your site and writes to the chatbot: 'I'm looking for someone to winterize my pool.' The chatbot responds, asks for the postcode, identifies the zone, proposes slots for next week. The appointment is confirmed at 10:01 PM.

Result: Lead converted to appointment during your evening, no action required from you
📞

Scenario 3: Monday morning call surge

Monday 8 AM — 6 clients call at once about rates, availability, and service areas. The voicebot answers all simultaneously, filters real bookings from simple questions, and only forwards qualified jobs to you.

Result: 0 missed calls, 4 appointments booked, 2 FAQ questions answered automatically

Infrastructure

Security & Reliability

Your business keeps running, even when internet is slow or the server is busy

AES-256 Encryption

All customer data and conversations are end-to-end encrypted. No data stored with non-compliant third parties.

GDPR Compliance

Data hosted in Europe. Right to erasure, portability guaranteed. Your customers are protected.

99.9% Uptime

Redundant infrastructure on DigitalOcean Europe. Daily backups. Automatic failover during peak load.

Ready to never miss a single contact?

14-day free trial — No credit card — Setup in 24/48h

Ask a question

Our chatbot answers your questions 24/7 — even on this page

    How It Works – AI Voice & Chat Agents Explained | Versatik